Privacy Policy

Updated at: 2025-07-06.

At ClimpMe, a service provided by Ladill Technologies ("we", "our", "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect your information when you use ClimpMe.

If you do not agree with any part of this Privacy Policy, please do not use our service.

1. Information We Collect

We may collect the following types of information:

  • Account Information: When you register for ClimpMe, we collect your name, email address, and any other information you provide during registration. This may include optional details such as your profile picture or organization name.
  • Link Data: We collect data about the URLs you shorten, including the original URL, shortened URL, and any associated metadata (e.g., creation date, custom aliases).
  • Usage Data: We collect data on how your links are used, including click counts, referrers (e.g., social media platforms, websites), location data (city, country), device type (e.g., mobile, desktop), browser type (e.g., Chrome, Safari), operating system (e.g., iOS, Windows), and language settings.
  • Technical Information: We automatically collect certain information when you access ClimpMe, such as IP address, browser type, and operating system. This helps us understand how users interact with our service and improve its functionality.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain ClimpMe, including creating and managing shortened URLs.
  • Analyze link performance and generate reports to help you understand how your links are being used.
  • Communicate with you regarding your account, service updates, or important notices.
  • Ensure the security and integrity of our platform by detecting and preventing fraud or abuse.
  • Comply with legal obligations, such as responding to legal requests or preventing illegal activities.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

  • Service providers who help us operate and maintain ClimpMe, such as hosting providers, analytics services, and customer support tools. These providers are bound by contractual obligations to protect your data.
  • Law enforcement or regulatory agencies if required by law or to protect our legal rights.
  • Parties involved in a merger, acquisition, or sale of all or part of our assets, in which case your information may be transferred as part of the transaction.

4. Data Retention

We retain your data as long as necessary to provide ClimpMe, fulfill the purposes described in this policy, or comply with legal obligations. For example:

  • Account information is retained as long as your account is active.
  • Link data is retained indefinitely unless you request deletion or the link is removed for violating our Terms.
  • Usage data is retained for up to 24 months for analytics purposes.

If you close your account, we may retain certain data as required by law or for legitimate business purposes, such as fraud prevention or record-keeping.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Object to our processing of your information.
  • Withdraw consent at any time (where applicable).
  • Request data portability, where feasible.

To exercise these rights, please contact us at support@ladill.com. We will respond to your request within 30 days.

6. Cookies and Tracking

ClimpMe uses cookies and similar technologies to enhance your experience, analyze site usage, and provide relevant content. Cookies help us remember your preferences, track link clicks, and improve our service. You can control cookie preferences through your browser settings, but disabling cookies may affect the functionality of ClimpMe.

7. Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our service or legal requirements. We will notify you of significant changes by posting the updated policy on our website and, where appropriate, by email. Your continued use of ClimpMe after changes take effect constitutes your acceptance of the revised policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

10. International Data Transfers

ClimpMe is based in Ghana, but our service is accessible globally. If you are located outside Ghana, your information may be transferred to and processed in Ghana or other countries where our service providers operate. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws.

11. Children's Privacy

ClimpMe is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it. If you believe that a child has provided us with personal information, please contact us at support@ladill.com.

12. Legal Compliance

We comply with applicable data protection laws, including the Ghana Data Protection Act and, where relevant, the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). If you are a resident of the European Economic Area (EEA) or California, you may have additional rights under these laws, such as the right to lodge a complaint with a supervisory authority.